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TJK Consultancy Services

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Presentation Skills
Many managers dread the thought of making presentations and fear standing up to speak to an audience even more.  However, the fact is, that with the right preparation and the correct frame of mind, everyone can give a confident performance and capture the interest of their audience.  Join this practical one-day workshop and find out the secrets of the professional presenters and learn how to master them for your own success.

The Benefits

Those attending this course will be able to:
  • Boost their confidence
  • Improve their ability to persuade
  • Improve their ability to engage an audience
  • Effectively promote ideas
  • Learn how to sell yourself and your business
What you will learn:
  • Preparing and planning your presentation
  • The differences between formal and informal presentations
  • Different presentation methods that can be used
  • Key delivery factors including the importance of being yourself and understanding body language
  • Summarising techniques and managing questions
  • How to use presentation techniques in a variety of work situations
Who should attend?
  • This one day workshop is ideal for individuals who wish to improve their presentation skills at a strategic level
Availability and Cost

This workshop can be provided on an in-house basis for individual organisations to allow the content to be tailored to meet business needs. 

The overall cost will include:
  • Comprehensive course materials
  • Course completion certificate
  • Lunch and morning and afternoon refreshment (where applicable)



Problem Solving
High performance organisations typically have an abundance of high performing managers who adeptly identify and solve problems and make well-reasoned decisions. These essential capabilities are often the difference between satisfactory and exceptional performance. Join our one day workshop for a detailed insight into the power of effective problem solving and informed decision making.

The Benefits

Those attending this course will be able to:
  • Develop the ability to identify critical decision pathways
  • Identify barriers to growth which need resolution
  • Understand and apply a range of problem solving techniques

What you will learn

This course will cover:

  • Identifying business critical issues
  • Understanding leading edge problem solving techniques
  • Identifying and overcoming barriers to growth
  • Understanding and the application of creativity in enhancing operational performance
Who should attend?
  • This one day workshop is ideal for middle/senior managers involved in operational decision making.

Availability and Cost

This workshop can be provided on an in-house basis for individual organisations to allow the content to be tailored to meet business needs. 

The overall cost will include:
  • Comprehensive course materials
  • Course completion certificate
  • Lunch and morning and afternoon refreshment (where applicable)


Contact Details

Telephone:07782 250558
Email:enquiries@tjk.uk.com


Use our contact form HERE

TJK Brochure 2011-2012 pdf T.J.K. Consultancy Services Brochure 2011-2012

CS Wave Brochure T.J.K. CS Wave Brochure
CS Wave Brochure The Problem with Backcasting - Tom Toolan

British Chamber of Commerce

Enterprise Lowestoft

Institute of Directors

Local Enterprise Partnership

NWES Encouraging Enterprise

Business Performance Improvement
As businesses of all types come under increasing pressure to perform in a growing and highly competitive world, the need to improve themselves and their staff becomes critical.

Efficiency, waste reduction, sustainability and environmental issues all require more time and expertise when cost reduction is a watch word.

Business Improvement Techniques based on lean six sigma thinking has been developed to help companies in key areas such as quality, cost and delivery.

Suitable for:

Employees in the workplace

Learner's benefits:

Learn through practical application the benefits of using 'lean' techniques to work smarter not harder, reduce process times, improve daily working life, and have a real impact on your business.

Employer's benefits:

Implementation of 5S 'lean' techniques to standardise and sustain an organised workplace.  Reduction of the 8 wastes in business, measure the impact as real cost savings, reduce bad quality and overproduction, create the 'visual factory', empower your workforce to make real improvements.

Course Content

  • Complying with statutory regulation and organizational safety requirements
  • Contributing to effective team working
  • Contributing to the application of workplace organization techniques
  • Contributing to the application of continuous improvement techniques (Kaizen)
  • Contributing to the development of visual management systems
  • Normally: Contributing to the application of problem solving techniques
Dates and Duration:

Tailored to suit your needs, (guideline: level 2 = 6-9 months based on fortnightly visits. Please see contact details to discuss specific requirements).

Location

Training takes place in the workplace.

Cost

To be advised. There may be some funding available, subject to availability



 

Project Management
Project and programme management is a core skill needed in every fast-moving business.  Project managers are required to manage more complex, time pressured projects and programmes using more advanced tools and techniques to maximise performance

The Benefits
  • A more structured approach to project management
  • Better communication with all project stakeholders
  • Greater use of effective project management tools and techniques
  • Refined evaluation of project risk
  • The potential for excellent customer feedback and new and repeat business
What you will Learn

Your will learn how to:
  • Establish roles and responsibilities and ensure governance
  • Define the aims of a project and its business benefits
  • Plan projects using key project management tools including Gantts Charts, Resource Plans and work package breakdown activities
  • Control risks
  • Manage stakeholders and plan communications
  • Gain customer acceptance and quality control

Who should attend

This one day workshop is ideal for project managers who wish to speed their career progression and develop higher order project and programme management skills.

Availability and Cost

This workshop can be provided on an in-house basis for individual organisations to allow the content to be tailored to meet business needs. 

The overall cost will include:

  • Comprehensive course materials
  • Course completion certificate
  • Lunch and morning and afternoon refreshment (where applicable)
 

Change Management
A critical characteristic of highly effective organisations is the speed at which they are able to respond to social, market and technological changes. The recession has made it even more important that leaders create organisations in which rapid and effective change is possible; those that do stay in front.

West Suffolk College is pleased to offer a highly focused one day workshop on change management, an essential skill for everyone concerned with effective organisation performance.

The Benefits
  • Understand the importance of change management in building a sustainable business
  • Enhanced operational performance
  • Improved leadership enables effective change
  • Sustain performance and morale during periods of change
  • Maximise business potential in the post recession era
  • Respond to new business challenges and opportunities
What you will learn
  • Need for effective management of change
  • Ways to identify stakeholders in change and the benefits and costs to them
  • The relationship between leadership and effective change
  • The role of communication in overcoming barriers and other difficulties
  • The nature and role of vision in the change process
  • Direct and indirect effects upon other people, departments and organisations
  • Techniques for monitoring and evaluating outcomes of change
Who should attend?

This one day workshop is ideal for decision makers involved in the strategic direction of their business who need to be able to manage change effectively.

Availability and Cost

This workshop can be provided on an in-house basis for individual organisations to allow the content to be tailored to meet business needs. 

The overall cost will include:

  • Comprehensive course materials
  • Course completion certificate
  • Lunch and morning and afternoon refreshment (where applicable)


 
Telephone Marketing
TJK Consultancy Service can offer a telephone marketing service. Identifying key customers and obtaining quality appointments for your business development team members.

We understand the Further and Higher Education operating environment and your "Offer", we can communicate that offer to potential customers. We have the added benefit of 20 years experience working with employers and understand their operating environment and the need to provide clarity.

Our bespoke service is designed to give you, our customer, the highest quality business leads, that you can turn into actual business. .


 
Customer Surveys
The TJK team have considerable experience in conducting on-line surveys for your business. All surveys are bespoke to your organization and include a survey design service, collection and analysis of data and a summary of key findings.



 
Mystery Shopper Services
Many organisations use a Mystery Shopper Service. Our mystery shopper service is unique in that not only do we identify "customer service" levels but can also validate the quality of content delivered by customer facing staff.

This provides the added benefit of being able to give our clients assurance as to the quality of the information, advice and or guidance given to potential customers.

Based on our mystery shopper services, we are also able to offer advice on appropriate corrective action were necessary to improve the customers overall experience, when dealing with your business.



 
Bespoke Training Packages

TJK Consultancy Services prides its self on the quality and flexibility of its bespoke training packages. We invest the time in you to get your training and development right first time every time, because we know how expensive training and development is for you to undertake.

Please complete the enquiry form or give use a call to discuss your training and development needs.


 
Business Continuity & Disaster Recovery

The recent events in Japan have highlighted the need for businesses to consider Business Continuity and Disaster Recovery as an integral part of corporate planning.

Failing on Quality, Cost and Delivery in a competitive global market, where the customer has a real choice, could result in your customers finding a new supplier.

Business continuity and disaster recovery are management tools used together with risk management strategies to ensure your business survives the biggest business interruptions whilst your competitors – struggle and find it hard to even get started.

Don’t be the victim in a disaster, be proactive and plan: Business Continuity and Disaster Recovery makes sense.

For more information, please contact us using the enquiry form, or telephone us for an early appointment.


 

TJK Consultancy Services Limited is a limited liability company registered in England and Wales with registered number 8071300.
Registered office: Office 2, Greswolde House, 197b Station Road, Knowle, Solihull, B93 0PU, VAT Registration Number: 135079711.

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